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Stories communicate the value of design — how storytelling separates the good from great

Caroline Luu
UX Collective
Published in
7 min readNov 4, 2020
A open book with wireframes on each page

What separates good designers from great designers?

Answering this question can be complex given how unique designers are in skill set, background, and interest. One product designer’s expertise can be completely different from another with the same job title.

To answer this question, we must zoom out and ask: what do designers have in common?

  • Designers design — meaning they intentionally craft products to yield a particular goal or experience.
  • Designers collaborate. They must express their ideas to gain support in building their designs.

In my last article, I explored how craftsmanship builds great careers. In this article, I aim to dissect collaboration and how storytelling can be a powerful tool for improving it.

Venn diagram that overlaps “Strong Craftsmanship” and “Strong Collaboration” to make “Strong Designers”.

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Written by Caroline Luu

Designer, runner, artist in San Francisco who focuses on systems, creativity, and relationships

Responses (3)

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Caroline great write up and loved the illustrations. This subject is something I’ve been articulating with my team to start utilizing at as a tool. I think you’ve articulated this very well in your writing. Great work.

Designers are responsible for crafting products but also shape-shifting our communication and delivery to have our designs recognized.

Yes! The way you present your designs to different teams is super important. Stakeholders, pms, and engineers will all have different priorities and concerns.

Hey Caroline! I really enjoyed and learned a lot by reading this piece. Storytelling is such an influential skill to posses and your analogy with Fenty vs Hanes was right on point. Nice illustrations and thank you for emphasizing on this subject.

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