Strategic UX Research is the next big thing

Strategic UX Research is how organizations connect their long-term direction and strategy to customers’ and users’ deepest needs. It’s been around for a while but only recently has caught the attention of top executives.

Jared M. Spool
UX Collective
Published in
10 min readJul 7, 2023

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A woman in a white jacket and hat faces away from the camera and overlooks the Otago Bay and Peninsula in New Zealand, which has lush blue water and a green landscape.
New Zealand, 2017 — Photo by author

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Maker of Awesomeness at Center Centre - UIE. Helping designers everywhere help their organizations deliver well-designed products and services.