Leadership

Don’t become the butthead

Let’s talk about working with difficult people, or as I like to call them, “big ‘ol buttheads” (or “B’OBs,” TM…

Everything I know about UX I learned from my parents

Craft and problem solving goes much deeper than…

Bias, blind spots, and broken systems: Your leadership playbook is outdated

The future of leadership…

How I review design work

Defining what “good design” actually looks like.

Learn leadership from Elon Musk

The antagonistic billionaire is the pinnacle of terrible leadership…

Making product quality a team sport

Two intentional rituals to deliver “quality of life” improvements…

What we measure reveals what we value

Somewhere between the spreadsheets and the PowerPoints, growth…

The world doesn’t need more managers—it needs people who care enough to lead

Leadership in design…

Never skip research day

It’s a powerful tool for organizational influence.

Seneca tried, failed, and gave up — sound familiar?

What every UX-er can learn from Seneca’s…