The ability to do DIY user research is becoming a more valuable skill

User Research is starting to get outsourced. You still need in-house research

Kai Wong
UX Collective
Published in
7 min readMar 9, 2023

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Three people in business casual attire sitting in front of desktop computers in an office
Photo by Arlington Research on Unsplash

I was surprised to find myself one of the few designers advocating for user research at a startup.

For me, user research was a crucial part of any design process, and I was trained extensively…

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