The Cynefin framework: navigating complexity in UX

Why complexity matters and how to handle it well.

Daniel Ruston
UX Collective
Published in
5 min readMar 12, 2024

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As a UX Lead, my team and I are constantly faced with the challenges of navigating complex and challenging scenarios. Whether it’s designing a new product, improving an existing one, or simply trying to keep up with the latest technology advances, there is always a lot to consdier.

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UX Lead @ Google—Product design lead for Assistant, Search, and Maps. Enjoy my writing? Please consider a coffee donation: ko-fi.com/danielruston