The unexpected gentrification of user experience

There is still a lot of room for more people in the neighbourhood.

Original image from the movie “Up” by Pixar.

Hey, welcome to the User Experience Design neighbourhood! You can call it UX; we love trendy abbreviations, like SoHo. We have so many acronyms of our own (UI, UXR, CX, HCI, etc.) it is hard to keep track of, and even if you ask any of the residents where one ends and the…