The UX paradox: how we diminish our own influence

6 common ways we deliver a bad experience, and reduce our own value.

Shane Close
UX Collective
Published in
5 min readJun 15, 2020

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Comic book drawing of a fist punching and the word “BAM!”

EEveryone has their own experience working with UX professionals: good, bad or indifferent. Unfortunately, the impact of a negative experience with UX has an exponential effect over time. One poor experience has a snowball effect on how we are perceived, supported…

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UX Design leader, mentor, and user advocate with 25 years of success in interactive product design. Currently Principal Client Engineering Manager at IBM.