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The one true way to design

Michael McWatters
UX Collective
Published in
6 min readMay 23, 2023

It’s time we face facts: there’s really only one way to design. And to design that one way, there’s only one tool we should be using. Moreover, there’s only one process that leads to successful outcomes. And there’s only one set of artifacts worth developing.

Or not.

A large, translucent letter D floating in an almost eerily heaven-like sky.
Artwork by the author

I was recently griping about a certain Design Guru. In fairness, I was griping about the whole category of design gurus. You know, the ones who impart the wisdom of the One True Way. But really, this one guru, because he’s just so certain about everything. He speaks (and tweets) in absolutes, and if anyone disagrees, his response is swift and reproachful, as if to suggest disagreement can only come from apostates or, worse, hacks. “You used lorem ipsum because the copy wasn’t ready? You’re destroying our profession! Turn in your license!”

And he’s popular. (I’m not going to name names. What’s the point? He could be any one of dozens of design gurus.)

I’ve been designing in The Real World for quite some time. At the risk of carbon dating myself, I’ve been doing it longer than most of these gurus. In fact, many of them don’t do any professional design at all; instead they consult on how professional designers should be designing. They give lectures, write books, and…

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Written by Michael McWatters

VP, Product Design at Max | HBO Max. Formerly TED. Better after a nap.

Write a response

I came here prepared to rage. But now I'm with you 100%.
Still. Please consider toning down the controversial clickbait headlines. (No offense - I know you know.) I've been at this for 33 years (34 next month), I care about our field, I'm watching it…

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Great article, speaks to the reality of working in this industry. "strongly held opinions or the idealistic framework" are great guide rails and provide something to aim for but the reality is...
"Designers have to be scrappy, flexible, and willing to do what it takes to get the job done."
Nicely written article

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You are a damn good writer and deep thinker, Michael ! You give me plenty to think about as my own writing, if I’m not careful, smacks of binary thinking! You said the HCI guy was so smart, that you as a UX guy might be unable to take over his…

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