Types of design tools for voice user interfaces and how to use them

Step by step guide on how to design a conversation interface for three different artifacts

Based on Tamanna Rumee on Unsplash

Read article in Spanish: Tipos de herramientas de diseño de interfaces de voz y cómo utilizarlas

If you want to learn how to design a voice interaction for Alexa, Google Assistant, or any other conversational interface, in this article I will go through the different tools you can use in your projects and how to work with each one of them.

However, if you are looking for specific software, you can read my personal recommendations in this article where I talk about Design and prototyping tools for voice interfaces

Nowadays we can mainly find three types of conversation design tools: dialogs, spreadsheets, and flowcharts. How do we design with each tool in a voice-only interface?

Type 1. Scripts.

How do we design conversations with scripts?

Also known as Sample Dialogs, scripts can be equivalent to wireframes in GUI. Scripts…