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Understand a user’s happy path to create a great overview page
How to keep your users from getting overloaded by too much information
Overview pages often trouble multiple team members, such as UX designers, business analysts, data scientists, and data visualizers. Unfortunately, the reason for this is an all too common issue with many organizations: there’s often too much potential information they could fit on the page.
However, one key thing you can do as a UX Designer to fight this information overload is to start with the minimum amount of information a user needs to accomplish their task. We can do this by thinking about a user’s happy path.
To understand why we first need to understand the differences between an overview page and a homepage.
Overview pages are often one-stop shops for internal users
One of the critical differences between an overview and a home page is that internal or logged-in users almost always access them. Overview pages often show company or sensitive data that you might not want publicly broadcast, so users often need to be authenticated.
To show this, let’s look at three of the most common overview pages:
- Dashboards for giving a…
