Understanding workflow interviews, one of the best 5-minute reality checks from users

A quick method for getting user guidance about how they actually work

Photo by Sebastian Arie Voortman: https://www.pexels.com/photo/girl-wearing-vr-box-driving-bicycle-during-golden-hour-166055/

You might find workflow interviews to be your best friend when designing more complex interfaces.

Workflow interviews aren’t a prominent user research method because they’re…