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How to get UX data from non-UX research

Sometimes there isn’t time for research… but that doesn’t mean there isn’t data.

Alison Berent-Spillson
UX Collective
4 min readMay 10, 2019

Image adapted from Geralt, via Pixabay

Even in organizations with dedicated UX researchers, there is often not a lot of time for research up front ahead of product development. This can result in designers scrambling to create something great, without a lot of input on what is really most important to their users. In most cases, even a little research could greatly improve initial product designs. But even when there is no time or budget for dedicated UX research, there is often still UX data — you just have to get creative to find it.

What is UX data?

UX data is basically any information from which you can derive insights on the user experience of a product, or inform design direction of a future product. This can be anything from information on how usable a product is, to why users are using the product to begin with, or what type of product would be even better.

Why would you do that?

Tons of reason:

  • Why not — it’s information there for the taking!
  • Find out what is already known — maybe the data you want already exists, or could influence the direction your own research will take

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Written by Alison Berent-Spillson

Design researcher, product strategist, and cognitive scientist with a PhD in neuroscience. See my work at: www.berentspillson.com

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