UX for safety: the real impact of design

The good, the bad, and the ugly of designs that can protect–or endanger–its users.

In emergency situations, people are faced with the choice to either make a call or to record. Both cannot be done at the same time. Photo by MART PRODUCTION: https://www.pexels.com/photo/a-woman-in-white-shirt-holding-her-cellphone-7699315/

Remember when all of Hawaii was braced for an impending ballistic missile attack? In 2018, a push alert reading, “BALLISTIC MISSILE THREAT INBOUND TO HAWAII. SEEK IMMEDIATE SHELTER. THIS IS NOT A DRILL.” was sent out to residents across the islands. For an…