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Visual Design is important, but it’s not the only thing that matters

How to present your work when it isn’t visually stunning

Kai Wong
UX Collective
Published in
6 min readNov 5, 2024

A man holding up an ugly sweater with a neutral look on his face. He doesn’t look too pleased about the prospect of wearing it.
Photo by Thirdman: https://www.pexels.com/photo/light-person-holiday-vacation-6533509/

“I’m not sure what to do. There seems to be a heavy emphasis on Visual Design,” a designer complained, reminding me of where I struggled years ago.

There’s no getting around it: many organizations nowadays prioritize visuals. Applying to specific jobs often requires showing high-quality and beautifully designed visuals in your portfolio.

But that emphasis leaves some of us, myself included, wondering how to present our work.

My first projects weren’t visually interesting. My design work revolved around fixing form fields and upgrading 30-year-old visual interfaces.

An image of a boring home page, with some blurred text. This includes a few tables, plain looking buttons, and some plain text
I’m sure this design really gets interviewers excited

If you’re suffering from the same issues I was, you must first understand why businesses focus so much on visuals.

Aesthetics, usability, and tangible outputs around design

After working as a UX team of one for a lot of my career, I’ve found that a few things drive demand for high-quality visuals.

First and foremost, beautiful interfaces are perceived as more usable (Aesthetic-Usability Effect). When an interface looks nice, not only do people think it’s more usable, but more people will tolerate UI problems when something looks nice.

However, this effect has its limits. After all, most businesses don’t want to create art pieces that don’t do anything. They want high-quality visuals that drive action, like getting users to create an account or clicking to learn more.

“Design is NOT art. Design has to show value.”-Donald Judd

So, while high-quality visuals are appreciated for their appearance, businesses often like them because they are tangible output.

Not everyone knows much about design, but if you show them a “before” and “after” visual of your re-design, they can immediately tell what the designers did.

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Written by Kai Wong

7xTop writer in UX Design. UX, Data Viz, and Data. Author of Data-Informed UX Design: https://tinyurl.com/2p83hkav. Substack: https://dataanddesign.substack.com

Responses (4)

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A million thanks for this. I struggled with how to shape my UX portfolio as I am typically in any given day improving the user experience of legacy systems that aren't the most modern. The reality of scope and budget doesn't always allow for the…

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Very well put. I'm thinking about creating a design portfolio this is definitely going to shape my approach.

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Great reminder that there’s more to design than just visuals! It’s easy to get caught up in aesthetics, but this post emphasizes the importance of functionality, usability, and accessibility, which ultimately shape the user experience. A…

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