Want to dig into UX Research?
Here’s some must-reads to help you get started
The worst way to know if people would pay to use a product or if they would use it repeatedly is ask them directly. Humans are very bad at predicting their future behavior.
— Tomer Sharon
UX Research and design go together like peanut butter and jelly (or other delicious combinations). No product team can get very far without a thorough understanding of the problem space and their customers.
Here’s several books to help you get a more comprehensive view of research in the context of UX design.
- Benchmarking the User Experience (Jeff Sauro)
A usability pro/statistical analyst takes you through quantifying whether design changes have made any measurable impact on experience. - Interviewing Users (Steve Portigal)
An informative guide on how to develop the crucial skill of interviewing. - Validating Product Ideas (Tomer Sharon)
Methods of research in the context of the product development lifecycle. - The Signal and the Noise (Nate Silver)
Interesting cases on applied statistics that span across science, economics, and forecasting. - Just Enough Research (Erika Hall)
A compact collection of research methods and advice on how to communicate the findings. - Field Study Handbook (Jan Chipchase)
The ultimate guidebook to ethnographic research in emerging markets. - Quantifying the User Experience: Practical Statistics for User Research (Jeff Sauro)
Another classic from Jeff, on using statistics to solve quantitative problems in user research. - Universal Methods of Design: 100 Ways to Research Complex Problems, Develop Innovative Ideas, and Design Effective Solutions (Bruce Hanington, Bella Martin)
A broad yet detailed overview across many UX research methods and when to use them. - User Experience Team of One (Leah Buley)
A great overview for beginners on quick and scrappy design and research methods.
Bonus:
While these aren’t books, both Userzoom academy and UserTesting university offer free libraries of video tutorials on UX research.
Note: while they do cater to their specific platform, both still offer a great overview of mini-lessons for beginners.
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