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What the AI Pin misunderstands about Star Trek

Humane and Bill Gates are leaping forward into a future without apps that resembles the sci-fi world of Star Trek. What do we need to do to catch up with their vision?

Daley Wilhelm
UX Collective
Published in
9 min readFeb 9, 2024

A woman holding a dragon fruit taps a white Ai Pin attached to her shirt.
“Computer, what is this strange, alien fruit?” Image from — https://hu.ma.ne/aipin

Humane’s Ai Pin “marks a new beginning for personal consumer technology, offering users the ability to take AI with them everywhere in an entirely new, conversational and screenless form factor.” In plain English, it is a wearable with an artificial intelligence-powered assistant that does everything your phone can, but without a screen. It is remarkably similar, in both function and design, to the communicator pin or “combadge” that the likes of Kirk, Spock, and later Picard wore.

A woman in a Starfleet uniform taps the Starfleet pin on her chest.
Essential to any Star Trek cosplay. Image from — https://www.cnet.com/tech/mobile/your-working-star-trek-next-gen-comm-badge-has-arrived/

I’m far from the first person to compare this futuristic pager to Star Trek’s standard combadge. Starfleet personnel are outfitted in uniforms complete with a pin of Starfleet’s iconic crest. This pin is the communicator, which can be activated with a quick touch. From there, users execute voice commands like, “Computer, locate Commander LaForge.” or “Computer, run whole crew diagnostic scan.”

Commander Riker reports in to the Enterprise by tapping a silver command pin on his chest.
Quick communication is key when you’re exploring the galaxy. Image from — https://scifiinterfaces.com/2014/01/23/the-wearble-combadge/

Humane’s Ai Pin not only takes inspiration from Star Trek’s communicator’s wearability, but also from the 1960’s vision of human-computer interaction. Voice commands are king, and there are no apps to download and manage, just the user and the omnipotent, all-powerful computer.

This was the vision of the future Rodenberry envisioned decades ago. In his endorsement of Humane’s Ai Pin, Bill Gates seems to concur. He has foretold the death of apps and the rise of “agents.”

What is the Ai Pin?

The Ai Pin is a square 2x2 inch square with a small orange light on the top left corner.
Quickly read texts, take pictures, or ask questions with a quick touch. Image from — https://www.digitaltrends.com/mobile/humane-ai-pin-looks-like-a-miserable-smartphone-replacement/

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Written by Daley Wilhelm

A fiction writer turned UX writer dedicated to crisp copy, inclusive experiences, and humanizing tech.

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OpenAI recently announced that it will be focusing on tasks. Actions represent an enormous opportunity for AI, and I think we can expect to see some compelling demos this coming year that'll stretch our understanding of what LLMs and multimodal AI's…

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Steve Jobs said, "A lot of times, people don’t know what they want until you show it to them". That's sometimes true. But when I look at products with this concept... I feel like entrepreneurs also don't know what kind of world people want to live…

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The article hints at a core reason why the “agents” idea will fail - todays tech environment is designed to be hostile to interoperability. That’s how it maintains its monopoly rents. Agents will never be able to operate seamlessly across FB, X and…

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