What we can learn from Alexa’s mistakes
Design challenges for conversational UIs
Published in
7 min readFeb 3, 2017
Conversation. The key to human-to-human interactions; a spectrum ranging from cavemen around a camp-fire, to lengthy political debates, through to awkward small talk with your dentist. Something that we've really got sussed - we quickly make decisions about whether someone is interesting, not paying attention to us, if we want…