Why do we fall for brand illusions?

Deep dive into the Payless “Palessi” experiment to understand the psychology of UX and Design

Elvis Hsiao
UX Collective
Published in
8 min readSep 10, 2023

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Imagine walking into a luxury boutique, immersed in the ambiance and the allure of high-end fashion. Designer labels and triple-digit price tags catch your eye as you’re offered champagne by a courteous staff member. Then, imagine finding out that…

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UX Designer | 3X Top Writer | Vancouver, BC | Creating Positive Impact Through Design.