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Will AI replace UX writers? An examination of AI-assisted writing
There are many industries currently concerned with the idea that robots are coming to take their jobs. In the automotive industry, huge mechanical arms are happy to do the heavy lifting. In fast food, kiosks can take your order. And we can’t forget self checkout, or the fact that Amazon Go Stores are entirely unmanned. According to the 2016 World Robotics Report, the number of automated jobs increases by 14% every year.
But automation isn’t a threat to more creative industries like UX… right? In UX, we rely on our empathic abilities to understand our fellow humans and represent their best interests. Surely, this is a job that can’t be done by a cold, unfeeling AI. UX researchers and designers are probably safe from the likes of HAL-9000 and his friends. But what about writers? UX writers? Content writers? Bloggers? Journalists?
Here’s the thing: content is in high demand, especially content that is SEO optimized and packed with important keywords. Not everyone can produce content, at least not in the quantity and quality demanded. This is where, in recent years, AI-assisted writing has stepped in.
Should we be threatened by the automation of content writing? Not really. Let me put some fears to rest.