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Will inclusive design help Twitter Spaces overtake Clubhouse?

Who will create a more inclusive, inviting, and engaging space?

Meghan Wenzel
UX Collective
Published in
6 min readMar 30, 2021

A screenshot of the Clubhouse app displays its basic features.
https://www.nihtdigitalmarketing.com/blog/tag/new-social-media/

Clubhouse is a social networking and media app where people gather in audio-only chat rooms to discuss a wide range of topics such as technology, entrepreneurship, health, money, networking, sports, comedy, or art. Conversations are typically spontaneous, unscripted, and freewheeling — the “unpolished quality is part of the charm.

The chat rooms generally consist of two groups — the people speaking and the people listening. A moderator oversees the discussions, inviting people to speak and dealing with any disruptions.

The app was created by two tech veterans, Paul Davison and Rohan Seth. They were working on a podcasting app but wanted more of a conversation than a broadcast, so they added a feature allowing users join the conversation.

A screenshot of Twitter Spaces shows its basic features.
https://www.dailydot.com/debug/what-are-twitter-spaces/

Spaces is Twitter’s response to Clubhouse’s rapid ascent and success. The audio-only chat rooms allow users to gather for live conversations. It is currently in testing, but it’s expected to launch publicly to all users in April.

Spaces are public, so any Twitter user can join as a listener, while up to 11 people can speak in a Space at a given time. The host manages who can speak by granting and revoking speaking permissions within the Space. Listeners can request permission to speak, and hosts can remove, report, and block others in the Space.

What are the Key Differences?

A screenshot shows Clubhouse’s UI on the left and Twitter Space’s UI on the right
Clubhouse on the left and Twitter Spaces on the right

Conscious business, product, and design decisions have shaped these two products. Let’s explore how they have differentiated themselves.

Audience and Culture

Clubhouse

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Written by Meghan Wenzel

UX Researcher and Strategist — “It’s not the story you tell that matters, but the one others remember and repeat”

Responses (1)

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However as the feature race heated up, they haven’t spoken to their continued dedication and efforts around inclusion. Testing early with underrepresented groups is a great step in desi...

This is such an important callout. Testing early isn’t enough on its own.

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