How to conduct user interviews
Published in
13 min readMar 2, 2019
User interviews are a core user experience method. They are a great way to gain foundational knowledge about the problems your users are facing. And a lot of people mess them up.
User interviewing isn’t just chatting with people. It’s not just asking them what they like and dislike. User interviewing is about trying to get to the core of what a user is trying to do and what their problems are.
