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User Research and User Testing
Stop doing user interviews. Start having conversations.
Stop doing user interviews. Start having conversations.
The case for relaxing in user research
Nicola Rushton
Sep 28, 2017
Asking the right questions during user research, interviews and testing
Asking the right questions during user research, interviews and testing
Interviewing users is an art — whether you are running usability testing, focus groups, ethnographic research or whatnot. Here are some…
Fabricio Teixeira
Mar 20, 2017
Are you solving the right problem?
Are you solving the right problem?
And more importantly: what is the user problem behind that?
Fabricio Teixeira
Jul 10, 2017
Kick-start your continuous user research in 5 steps
Kick-start your continuous user research in 5 steps
Let me walk you through how we set up a Continuous Research process to inform roadmaps and deliver impactful insights!
Audrey Hacq
Feb 4
Designers: always read the comments
Designers: always read the comments
How harnessing user feedback made M3 the world’s most popular design kit
Euphrates Dahout
Jan 17
The fastest gun in UX: Why your team is telling the wrong story
The fastest gun in UX: Why your team is telling the wrong story
Designers are skipping steps of the process in a rush for faster outputs. But the contest that really matters is the race towards…
Pavel Samsonov
Jan 13
Creating quantitative personas using latent class analysis
Creating quantitative personas using latent class analysis
How the person-oriented approach facilitates the creation of statistical personas
Talieh Kazemi
Jan 10
Stop building features “for exposure”
Stop building features “for exposure”
Without a coherent hypothesis for both user outcomes & business impact, a product team’s outputs are waste rather than value
Pavel Samsonov
Dec 10, 2024
Beyond the research repository
Beyond the research repository
We need to deliver UX research assets to the business, not store them in a repository
Emily DiLeo
Nov 25, 2024
Never skip research day
Never skip research day
It’s a powerful tool for organizational influence.
Trip Carroll
Nov 25, 2024
A good design is a good essay
A good design is a good essay
Developing a persuasive argument is at the core of how UX creates value. When we shirk that responsibility, we set ourselves up to fail.
Pavel Samsonov
Oct 29, 2024
Are you considering the developer’s mental model?
Are you considering the developer’s mental model?
How implementation models hinder good design.
Maria Kovalevich
Oct 15, 2024
Strengthening UX research amid uncertainty
Strengthening UX research amid uncertainty
In today’s evolving UX research landscape, researchers have faced significant challenges, including a wave of recent layoffs that have hit…
Brian Utesch
Oct 7, 2024
How to build an AI-driven User Research Repository
How to build an AI-driven User Research Repository
Leverage AI to make research smarter, faster, and to build a more user-centered product team
Ben
Sep 9, 2024
How AI is enabling designers to go beyond personas
How AI is enabling designers to go beyond personas
The creation of Personas has brought us this far, but it seems that it will no longer be enough for the approaching future.
Carolina Guimarães
Aug 29, 2024
You really like this, don’t you?
You really like this, don’t you?
Why you really shouldn’t ask participants in user research this question. Why researchers keep on asking it anyway.
Carien Moolman
Aug 18, 2024
How enterprise teams want to use AI: upskilling for insights
How enterprise teams want to use AI: upskilling for insights
With just a spreadsheet and no coding experience, I set out to uncover the future of AI in our company — here’s what I found.
Laura Rodriguez
Aug 23, 2024
How to do user research effectively as a busy product manager
How to do user research effectively as a busy product manager
A comprehensive guide on how to identify customers for research, ask right questions, and communicate insights
Vikram Goyal
Aug 14, 2024
Stop inventing product problems; start solving customer problems
Stop inventing product problems; start solving customer problems
Low-performing teams choose problems based on what they’d like to solve rather than what their customers need.
Pavel Samsonov
Aug 13, 2024
Synthetic users: the next revolution in UX Research?
Synthetic users: the next revolution in UX Research?
Is it possible to conduct research with users… without users? Going beyond the obvious to reflect on possibilities.
Carolina Guimarães
Aug 7, 2024
Nike’s $25B blunder shows us the limits of “data-driven”
Nike’s $25B blunder shows us the limits of “data-driven”
The illusion of data as “objective” conceals that it rarely shows you the whole picture. Making decisions based on the easiest data to…
Pavel Samsonov
Jul 31, 2024
Highlights from UXRConf 2024
Highlights from UXRConf 2024
What’s stirring up the UX Research industry this year
Beverly Vaz
Jul 16, 2024
“What have we already tried?” is the most powerful product question you can ask
“What have we already tried?” is the most powerful product question you can ask
To find product pitfalls without creating waste, use UX research to understand what your org has already tried and how those efforts…
Pavel Samsonov
Jun 20, 2024
What ChatGPT does well (and doesn’t do well) for UX
What ChatGPT does well (and doesn’t do well) for UX
This is the first installment of how to use ChatGPT for User Experience, diving into each of the artifacts listed, and it is not…
Patrick Neeman
Jun 16, 2024
What if we roadmap learning needs rather than product features?
What if we roadmap learning needs rather than product features?
How learning-centric product planning could help teams address the most common reasons why startups fail in market today
@dalladay
Jun 9, 2024
Unbundling user research
Unbundling user research
As user research is rebuilt into product practices, all its parts — not just the interviewing — will eventually be re-integrated.
Dave Hora
Jun 4, 2024
It’s time we seriously talk about users and experiences
It’s time we seriously talk about users and experiences
For some reason, UX people never speak about users or experiences. And that hurts our work.
Jared M. Spool
May 16, 2024
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