4 principles for designing automation with great user experience

Improve user experience by adhering…

What I learned from interviews with 10+ companies for a UX research internship

What to expect during…

What to do if your questionnaire is not getting enough responses

Eight tips to increase Completion…

How to choose the right prototyping tool for your UX/UI designs

Prototyping sticky headers with ProtoPie

Freshly baked article on prototyping with ProtoPie, get it…

UX research methods in simple terms

The whole purpose of user experience research is to get to know the user. The goal however can vary, from figuring out the needs and wants of the users to exploring the user’s mental model , to assessing the compatibility of the users with the developed interface…

UX writing for enterprise SaaS

Lessons and perspective over 6 months.

Conducting remote UX research? Tips for engaging remote stakeholders

Why do we focus more on apparent anomalies?

The Von Restorff Effect — A UX Perspective

Creating a collaborative classroom remotely with Figma

Originally posted on davidhoang.com

February of this year commenced the third UX Design cohort I taught at General Assembly (GA). When I started my design education career, one of the reasons GA resonated with…

UX writing: The hero’s (aka the users) journey

How stories help create a better user experience.

A candid reflection of my long search for a summer internship

How the job-search process can impact us…

Improving event discovery on Gametime — a UX case study

Empowering fans to score tickets to future…

Design can and must do better

A critical look at how technology scales the biases of its creators, how…

Exploring Process, research methods, tools and frameworks in building a successful product

Empathy maps explained

A great way to better understand your users

You are not your user. But…

How I’m using the rules of UX to overcome the imposter syndrome

Design, applied to children’s beds

A children’s bed should be a tool for them to learn, not a cage

The CXO dilemma

Leaders struggle with the X role. Is it them or their experience?

Advanced UX lab techniques: Discuss, flex and iterate

How user-testing can be used as an interactive…

Evaluating UX for Dementia UK, Part 2: Participants

Identifying and selecting participants for my UX…